Aeromexico, Mexico’s flagship airline, is known for its commitment to quality service, extensive flight network, and smooth customer experience. Whether you’re flying domestic or international, Aeromexico offers convenience, competitive pricing, and solid customer support. In this comprehensive guide, we’ll cover everything you need to know about Aeromexico—from how to book, check in, and manage your reservations, to how to contact Aeromexico customer service via different channels, including their toll free numbers +1 877-287-5031 (US), +52-800-953-7478 (Mexico), +34-900-876-453 (Spain), +44-808-175-7389 (UK) and +1 (631) 619-7990 (WhatsApp) WhatsApp support line.

About Aeromexico

Founded in 1934, Aeromexico operates out of Mexico City International Airport and flies to over 90 destinations across Mexico, the Americas, Europe, and Asia. As a founding member of the SkyTeam alliance, Aeromexico offers global reach with the benefits of shared frequent flyer programs and code-sharing.

Booking Flights with Aeromexico

Booking with Aeromexico is straightforward. You can:

Visit the official Aeromexico website.
Use the Aeromexico mobile app.
Book through third-party platforms (e.g., Expedia, Kayak).
Contact Aeromexico customer service phone +1 877-287-5031 (US), +52-800-953-7478 (Mexico), +34-900-876-453 (Spain), +44-808-175-7389 (UK) to book or modify your flight.

Need to Book Over the Phone?

You can call Aeromexico customer service number US: +1 877-287-5031 or reach their Aeromexico toll free number in Mexico: +52-800-953-7478.

Aeromexico Baggage Policy

Carry-On:

One personal item and one carry-on bag allowed for free.
Carry-on weight must not exceed 10 kg (22 lbs).

Checked Baggage:

Varies by route and class. Domestic flights often allow one bag; international fares may include more.

Questions about luggage? Call Aeromexico customer service United States: +1 877-287-5031 or message via WhatsApp at +1 (631) 619-7990.

Aeromexico Check-In Options

Check in up to 48 hours before departure via:

Website (aeromexico.com)
Mobile App
Airport Kiosks
Customer Service Call

If you face issues, contact Aeromexico customer service telephone for support:

+52-800-953-7478 (Mexico)
+1 877-287-5031 (US)

Aeromexico In-Flight Experience

Classes:

Economy Class: Comfortable seats, free snacks, and beverages.
AM Plus: More legroom and priority boarding.
Premier Class (Business): Premium seats, gourmet meals, lounge access.

Entertainment:

In-seat screens on most long-haul flights.
Free Wi-Fi on select aircraft.
Streaming options via the Aeromexico app.

Aeromexico Club Premier

Club Premier is Aeromexico’s loyalty program. Members earn Premier Points with Aeromexico and SkyTeam flights. Points can be redeemed for flights, upgrades, and more.

Need help with your Club Premier account? Contact:

+1 877-287-5031 (US)
+52-800-953-7478 (Mexico)

Aeromexico Customer Service Guide

Aeromexico understands the importance of responsive, helpful support. They offer multiple customer service options, including toll-free numbers, WhatsApp, and email.

Aeromexico Customer Service Phone Numbers:

Country	Phone Number
Mexico	+52-800-953-7478
United States	+1 877-287-5031
United Kingdom	+44-808-175-7389
Spain	+34-900-876-453
Chile	+56-800-231-192
WhatsApp	+1 (631) 619-7990

When to Contact Aeromexico Customer Service:

Flight booking or changes
Cancellation or refund requests
Lost baggage
Flight delays
Club Premier queries
Accessibility assistance

You can also reach out on social media, though for urgent matters, use their Aeromexico 800 phone number or WhatsApp support.

Aeromexico Cancellation & Refund Policy

Aeromexico offers flexible cancellation policies, especially on premium fare classes.

Free cancellations within 24 hours of booking (when booked 7+ days before travel).
Refund eligibility depends on the fare class.
Use Aeromexico customer service United States number +1 877-287-5031 for refunds and cancellations.

Changing Flights

Flight changes can be made:

Online via Manage Booking
Through the mobile app
By calling Aeromexico customer service phone numbers:
- +1 877-287-5031 (US)
- +52-800-953-7478 (Mexico)

Fees may apply depending on the fare type.

Traveling with Pets

Aeromexico allows pets in the cabin and cargo. Availability is limited, so contact customer support ahead of time.

Call Aeromexico customer service:

+1 877-287-5031 for the US
+52-800-953-7478 for Mexico

Aeromexico’s WhatsApp Support

For fast support, message Aeromexico via WhatsApp at +1 (631) 619-7990. You can:

Request flight info
Check booking status
Ask baggage questions
Request assistance in emergencies

Airport Lounges

Aeromexico offers access to Salones Premier lounges for Premier Class and eligible Club Premier members. These lounges feature:

Wi-Fi
Drinks and snacks
Workspaces and showers

Aeromexico for International Travelers

From the U.S., UK, Spain, or Chile? Use your country-specific Aeromexico toll free number:

United States: +1 877-287-5031
UK: +44-808-175-7389
Spain: +34-900-876-453
Chile: +56-800-231-192

Get help with visas, transit questions, and customs issues.

COVID-19 and Health Policies

Aeromexico continues to uphold hygiene protocols:

Disinfected cabins
Mask requirements (subject to local regulations)
Flexible booking in case of illness

Contact support at:

+1 877-287-5031 (US)
+52-800-953-7478 (Mexico)

Top 20 FAQs About Aeromexico

1. What is the Aeromexico customer service number US?

+1 877-287-5031 is the dedicated line for customers in the United States.

2. What is Aeromexico’s toll free number in Mexico?

Call +52-800-953-7478 toll-free from anywhere in Mexico.

3. Does Aeromexico have WhatsApp support?

Yes, the WhatsApp number is +1 (631) 619-7990.

4. How can I contact Aeromexico from the UK?

Dial +44-808-175-7389 for customer service in the United Kingdom.

5. How do I cancel a flight with Aeromexico?

You can cancel online or by calling Aeromexico customer service United States: +1 877-287-5031.

6. What is the baggage allowance for Aeromexico flights?

Carry-on: 1 bag + personal item (max 10 kg). Checked baggage varies by fare.

7. Can I change my Aeromexico flight?

Yes, through the website or by calling +1 877-287-5031 or +52-800-953-7478.

8. Where can I check in for my Aeromexico flight?

Online, mobile app, airport kiosk, or call Aeromexico customer service phone.

9. What is the customer service number for Spain?

Call +34-900-876-453 toll-free from Spain.

10. Does Aeromexico offer in-flight Wi-Fi?

Yes, on select aircraft. Check availability when booking.

11. Can I travel with my pet on Aeromexico?

Yes. Contact customer service at +1 877-287-5031 to book pet travel.

12. How do I reach Aeromexico from Chile?

Call +56-800-231-192 for toll-free support.

13. How do I redeem Club Premier points?

Log into your Club Premier account or call +52-800-953-7478.

14. How can I request a refund from Aeromexico?

Use the refund request form online or call +1 877-287-5031.

15. What if I miss my flight?

Contact Aeromexico ASAP at +1 877-287-5031 to explore rebooking options.

16. Does Aeromexico serve food on flights?

Yes, complimentary snacks and meals are offered depending on the route.

17. Can I upgrade to Premier Class after booking?

Yes. Call +1 877-287-5031 or use Manage Booking online.

18. How do I file a baggage claim?

At the airport or by calling Aeromexico customer service number US: +1 877-287-5031.

19. How can I speak to a live agent?

Dial your region’s number, say “agent” or press 0 to skip automated options.

20. Does Aeromexico fly to Europe?

Yes, destinations include Madrid, Paris, Amsterdam, and London.

Final Thoughts

Aeromexico is a reliable choice for travelers seeking comfort, safety, and responsive support. Whether you’re flying across Mexico or connecting internationally, you can count on their 24/7 customer service via various channels.

For immediate assistance, keep these important numbers handy: